Terms of service

You need to be at least 13 to use the service. If you're using it on behalf of an organization (e.g. installing the Slack app in your workspace), you confirm you have authority to bind that organization to these terms.

If you're a Slack workspace administrator: by installing EmojiBox you're agreeing on your team's behalf. Your workspace's own policies still apply and override anything in here that conflicts.

You sign in via Slack's OAuth flow (we don't store passwords). You're responsible for keeping your Slack account secure; if it's compromised, that's how someone gets to your EmojiBox data.

You can stop using EmojiBox at any time. Uninstall the Slack app, remove the browser extension, and email data@emojibox.app to delete everything we hold. We follow up under our privacy policy.

• The website: browse, search, and describe your team's custom emoji at emojibox.app.
• The Slack app: a bot that indexes new emoji as they're uploaded, posts announcements to subscribed channels, and answers commands like @EmojiBox find :rocket:.
• The public market: discover emoji your team chose to publish, and pull from a curated library of community-published shortcodes.
• The browser extension: push emoji from emojibox.app into any Slack workspace you're signed into, in one click.

The service is currently free. If we ever introduce a paid tier, existing free functionality won't silently disappear behind a paywall. We'll give notice and grandfather reasonable allowances.

"Your content" means anything you (or your teammates) upload, send, or expose to EmojiBox: custom emoji image bytes, shortcodes, descriptions, lore, channel names you've recorded, and similar metadata.

You keep whatever ownership and rights you already have in your content. EmojiBox doesn't claim ownership of your custom emoji.

To run the service, you grant EmojiBox a worldwide, royalty-free, non-exclusive license to host, store, copy, mirror, transmit, display, and create technical derivatives of your content (e.g. resized thumbnails). For content that stays inside your team's private workspace, this license is scoped to operating the service for your team. For content your team chooses to publish to the public market, the license also covers serving it publicly on the website, in search results, in social previews, and to anyone using the public market or browser extension to copy emoji into their own Slack.

You represent that you have the rights to the content you upload or publish, and that doing so doesn't violate anyone else's rights or applicable laws. You can revoke the license to specific content by deleting it from your team or asking us to remove it. We may keep backups for a short retention window per the privacy policy.

Publishing an emoji moves it from your private workspace into a public catalogue at emojibox.app/market. The publishing flow tells you this; treat publishing as a one-click decision to make something public.

Don't publish:

• artwork or characters you don't have the rights to share (other people's photos, brand logos you don't own, copyrighted illustration, paid sticker packs, etc.);
• content that targets a specific person, contains slurs, or promotes hate, harassment, sexual content involving minors, or real-world violence;
• anything illegal where EmojiBox operates (New Zealand) or where you're publishing from.

If you spot something that shouldn't be on the market, email data@emojibox.appwith the URL. Rights-holders requesting removal: same address, ideally with a brief description of the right being asserted. We process takedowns quickly and in good faith. See also the privacy policy for what's retained after removal.

Don't use the service to:

• spam, harass, or impersonate anyone (including via the bot, the channel announcements, or descriptions);
• scrape the public market at a rate that disrupts the service for others, or build a derivative product that re-hosts EmojiBox's catalogue;
• reverse-engineer the software, the API, or the browser extension, except as expressly permitted by law;
• evade rate limits, security controls, or this acceptable-use policy;
• upload malware, illegal content, or content designed to damage other users' systems.

We may suspend or terminate access for violations, with or without notice depending on severity.

The EmojiBox for Slack browser extension is a tool that uses yourexisting Slack session in your browser to call Slack's API on your behalf. You're responsible for using it in line with Slack's own terms and your workspace's policies. EmojiBox doesn't see or store your Slack authentication; the extension calls Slack directly from your browser.

We may update or discontinue the extension at any time. Old versions may stop working as Slack's web client and our API evolve.

EmojiBox depends on third parties (Slack, Microsoft Azure, Auth0, Vercel, PostHog, Sentry); our full subprocessor list is in the privacy policy. If those services change or break, EmojiBox may break in turn. In particular, the Slack API we rely on (including some endpoints used by the browser extension) is not under our control; Slack can change or remove them.

The EmojiBox name, logo, design, copy, and code are owned by us (or licensed to us). Using EmojiBox doesn't transfer any rights in those to you, and you can't use our brand to endorse anything without permission. You can refer to EmojiBox by name in news coverage, blog posts, and social media without asking. That's fair use, not endorsement.

EmojiBox is provided on a best-effort basis. We don't guarantee uptime, that all data will be retained indefinitely, or that the service will work with every Slack workspace configuration. We may add features, change features, or shut features down (including shutting down the entire service), and will give reasonable notice when we do.

The service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the service will be uninterrupted or error-free. We don't warrant that the public market is free of objectionable content; we rely on community reports and enforcement under section 05.

To the maximum extent permitted by law, EmojiBox and its operators aren't liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising from or related to your use of (or inability to use) the service. Our total cumulative liability for any claim related to the service is limited to the greater of NZ$50 or the amount you've paid us in the previous 12 months (which, while the service is free, is NZ$50).

Nothing in these terms limits liability that can't be limited by law (for example, the Consumer Guarantees Act 1993 may apply if you're a consumer in New Zealand).

You agree to defend and indemnify EmojiBox and its operators from claims, damages, and costs arising out of (a) content you upload or publish that violates someone else's rights, (b) your misuse of the service, or (c) your breach of these terms. We'll let you know promptly about any claim and cooperate with the defence.

You can leave at any time. Uninstall the Slack app, remove the extension, email data@emojibox.appfor full deletion. We can suspend or terminate your access at any time for material breach of these terms, abuse, or security risk; for non-cause termination we'll give reasonable notice. Sections that should survive termination (your obligations, our IP, disclaimers, limitations, governing law) do.

When we make material changes (for example, tightening acceptable use, adjusting the content licence, introducing pricing), we'll update the "last updated" date below and post a heads-up on the website. Continued use after the change means you accept the new terms; if you don't agree, stop using the service and email us to delete your data.

What we collect, how it's used, who processes it, and how to exercise your rights is in our privacy policy.

These terms are governed by the laws of New Zealand, without regard to conflict-of-law rules. The courts of New Zealand have exclusive jurisdiction over any dispute. If you're a consumer in another jurisdiction with mandatory protections, those still apply.

Before filing anything, please email hello@emojibox.app and try to work it out. We're responsive, and most things are fixable in a single thread.

For privacy-specific requests: data@emojibox.app. For everything else, see support or email hello@emojibox.app.